§ 1 Scope of application

1. these General Terms and Conditions (GTC) apply to all services provided by Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark (hereinafter referred to as "Hotel") to the guest, the organizer and other contractual partners (hereinafter referred to as "Contractual Partner"). The services consist in particular of the provision of hotel rooms, vacation homes and other premises for use against payment, e.g. for seminars, meetings, presentations, conferences, banquets and other events, the sale of food and beverages (F&B), the organization of cultural and sporting events and other programs, the implementation of special health-promoting measures or comparable offers as well as for all other related services and deliveries by the hotel. The hotel is entitled to have its services performed by third parties.

2. these GTC refer to all types of contracts, such as hotel accommodation, package tour, contingent or event contracts, which are concluded with the hotel. The GTC shall also apply to all future transactions with the contractual partner.

3. the General Terms and Conditions of the Contractual Partner shall not apply, even if the Hotel does not expressly object to them. Counter-confirmations of the contractual partner with reference to its GTC are hereby rejected.

§ 2 Conclusion of contract

1. the respective contract is generally concluded following a verbal or written application by the contracting party and acceptance by Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark. The hotel is free to accept the application in writing, verbally, in text form (e-mail, fax) or conclusively by providing the service.

2. if the contractual partner makes a group booking, a so-called contingent contract is concluded. The contingent contract shall take precedence over and supplement these GTC. Within the framework of this contingent contract, the contractual partner shall be liable for all damages culpably caused by the end user.

3. a group booking is deemed to exist if more than nine rooms are booked by a contractual partner in one or more booking transactions in a hotel establishment that are related in terms of time and/or subject matter. A group booking is independent of the booking method. This can be done in person, by telephone, by fax, by e-mail, in writing, via "nuerburgringhotels.de", via intermediaries (e.g. so-called online portals) or by other means.

4. the subletting or re-letting or the use of the rooms provided by third parties free of charge as well as the use for purposes other than accommodation is only permitted if the hotel expressly permits this. Permission shall be granted if the contracting party has a legitimate interest in the transfer of the rooms to third parties.

§ 3 Room use, room handover, departure

1. the rooms shall be made available exclusively for accommodation purposes.

2. the contractual partner shall be liable to the hotel for all damage caused intentionally or negligently by him or by third parties who receive the hotel's services at his instigation.

3. the contract partner has no claim to the use of specific rooms. If rooms are not available in the hotel, the hotel will inform the contract partner immediately and offer an equivalent replacement in a nearby hotel of the same category. If the Contractual Partner refuses, the Hotel shall immediately reimburse any services provided by the Contractual Partner.

4. booked rooms in the Nürburgring Congress Hotel and in the Nürburgring Motorsport Hotel are available to the contractual partner from 15:00 on the day of arrival. Booked vacation homes in the Nürburgring Ferienpark are available to the contractual partner from 16:00 on the day of arrival. Unless otherwise agreed, the hotel has the right to allocate booked rooms to other guests after 6:00 p.m. without the contractual partner being able to derive any rights or claims from this.

5. the rooms in the Nürburgring Congress Hotel and the Nürburgring Motorsport Hotel must be vacated by 11:00 a.m. at the latest on the day of departure. Booked vacation homes in the Nürburgring Ferienpark must be vacated by 10:00 a.m. at the latest on the day of departure. After this time, the hotel may charge the daily room rate for the additional use of the room until 4:00 p.m., and 100% of the full accommodation price (list price) from 4:00 p.m. onwards.

§4 Events 
1. In order to enable careful preparation by Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark, the contracting party must inform the hotel of the final number of participants at least three days before the start of the event. If the contracting party informs the hotel of a higher number of participants than agreed, this higher number shall only become part of the contract if the hotel agrees to this in writing.

If the hotel does not agree in writing, the contract partner is not entitled to hold the event with a higher number of participants. If the hotel agrees, invoicing shall be based on the new agreement (possibly with additional expenses).

The contract partner is not entitled to consent. Billing shall be based on the contractual agreements irrespective of the notification of the number of participants. If fewer participants actually take part in the event, this shall be irrelevant for invoicing purposes.

2. if the agreed start time of an event is postponed, the hotel shall be entitled to charge the contract partner for all additional costs incurred as a result.

3. reserved rooms shall only be available to the Contractual Partner within the period agreed in writing. Any use beyond this period requires the written consent of the hotel and will generally only be granted for an additional fee. The hotel reserves the right to change rooms insofar as this is reasonable for the contracting party, taking into account the interests of the hotel.

4. for events that extend beyond midnight, Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark may charge €50.00 plus VAT per booked service employee and per hour or part thereof. The contractual partner is liable to Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark for additional services provided to the event participants or to third parties in connection with the event. 5.

5. the contractual partner must obtain all official permits at his own expense, unless expressly agreed otherwise in writing. The contractual partner shall be responsible for compliance with all relevant (regulatory) legal requirements. Fees payable to third parties for the event, such as GEMA fees, entertainment tax, etc., must be paid by the contractual partner to the creditor without delay.

6. the contract partner shall be liable for the conduct of its employees, the event participants and other auxiliary staff in the same way as for its own conduct. The Hotel may require the Contractual Partner to provide appropriate security (e.g. insurance, deposits, guarantees).

7. in order to prevent damage, the attachment and installation of decorative material or other objects must be agreed with the hotel in advance. Exhibits and other items brought into the hotel must be removed at the end of the event. If the Contractual Partner fails to comply with this provision, the Hotel shall be entitled to remove and store such items at the Contractual Partner's expense.

Any transport packaging, outer packaging and all other packaging materials brought in must be disposed of by the Contractual Partner at its own expense. Disposal may be subject to a charge if the Contractual Partner leaves the packaging behind after the end of the event. All items brought in during the event, such as decoration material and the like, must comply with all applicable regulations.

8. insurance cover for items brought in does not exist on the part of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark. It is the sole responsibility of the contractual partner to take out the necessary insurance.

9. faults or defects in facilities provided by the hotel will be rectified insofar as this is possible for the hotel. The contract partner may not derive any claims in this connection.

10. if the contract partner brings in his own electrical equipment, the hotel management's consent is required prior to connection to the power grid. The electricity consumption incurred shall be charged according to the valid supply and working prices as charged to the hotel by the utility company. The hotel is entitled to carry out a flat-rate recording and calculation at its reasonable discretion. Any faults or defects in the technical equipment of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark caused by the connection shall be borne by the contracting party.

11. if the hotel procures technical or other equipment from third parties for the contracting party, the hotel shall act in the name and for the account of the contracting party; the contracting party shall be liable for the careful handling and proper return of such equipment and shall indemnify Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark against all claims by third parties upon first written request. Any liability on the part of the hotel for failure to procure the equipment in good time or for defects in the equipment procured is excluded.

12. the contracting party may not bring food and beverages to the events. In special cases (e.g. national specialties, etc.), a written agreement may be made; in such cases, an overhead fee will be charged less the proportionate cost of goods.

13. newspaper advertisements containing invitations to job interviews or sales events require the prior written consent of the hotel. If a publication is made without consent, the hotel has the right to cancel the event.

14. any kind of advertising, information, invitations, through which a reference to the hotel is established, in particular by using the hotel name, requires the prior written consent of the hotel.

15. all terms and conditions for the use of rooms shall apply mutatis mutandis to events, unless more specific provisions are contained in paragraph 4 for events.

§ 5 Provision of services, prices, payments, offsetting and assignment

1. the prices of the respective services are determined according to the hotel's price list valid at the time the service is provided. All prices include the currently applicable statutory value added tax. The prices do not include public charges such as visitor's tax, cultural taxes (so-called "bed tax") and the like. The contractual partner shall bear the aforementioned charges in addition. The respective amounts will be invoiced separately. Increases in value added tax shall be borne by the contractual partner. If the period between the conclusion of the contract and the first contractual service exceeds 120 days, the hotel shall be entitled to increase prices by a maximum of 15%. Subsequent changes to the services may lead to price changes. Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark is entitled to demand an advance payment or security deposit of up to 100% of the total payment obligation of the contracting party upon conclusion of the contract. The amount of the advance payment and the payment dates may be stipulated in the contract. Furthermore, the hotel is entitled to demand a reasonable advance payment from the contract partner at the beginning and during the stay for existing and future claims arising from the contract, insofar as such a payment has not already been made in accordance with the above provision.

2. the hotel's claim for payment is due immediately upon receipt of the respective invoice without deduction. An invoice shall be deemed to have been received by the invoice recipient no later than 3 days after dispatch, unless earlier receipt can be proven. In the event of default in payment, the statutory provisions shall apply.

3. the issue of a total invoice does not release the customer from the obligation to pay the individual invoices on time. A delay in payment of even one individual invoice entitles the hotel to withhold all further and future services and to make the fulfillment of the services dependent on a security deposit of up to 100% of the outstanding payment.

4. a reminder fee of € 2.50 shall be owed for each reminder. Invoices are to be paid immediately in cash or by credit card. The hotel is entitled to refuse foreign currency, checks and credit cards. Vouchers from tour operators will only be accepted if a credit agreement exists with the company concerned or if corresponding advance payments have been made. A refund of unused services is excluded.

5. the contractual partner may only offset a claim by Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark if his claim is undisputed or has been legally established. This applies mutatis mutandis to the exercise of a right of retention due to own claims of the contractual partner. Claims and other rights may only be assigned with the written consent of the hotel.

6. if the contract partner uses a credit card for the payment of hotel products with prepayment obligation (e.g. general orders with prepayment or guaranteed booking) without physically presenting it (e.g. via telephone, Internet or similar), the contract partner is not entitled in relation to the hotel to revoke this charge to his credit card company.

§ 6 Withdrawal, Cancellation, Reduction

1. reservations made by the contractual partner are binding for both contractual partners. If a right of withdrawal has not been agreed or has already expired, if there is no statutory right of withdrawal or termination and if the hotel does not agree to the cancellation of the contract, Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark retains the right to the agreed remuneration despite non-utilization of the service. The hotel must offset the income from renting the rooms to other parties as well as the expenses saved. If the rooms are not rented to other parties, the hotel may, at its reasonable discretion, make a lump-sum deduction for saved expenses. In this case, the contract partner is obliged to pay the following portions of the contractually agreed total price for accommodation with or without breakfast

a) 50% of the contractually agreed total price if the hotel receives the written cancellation or reduction between 89 and 30 days before the start of the service period

b) 70% of the contractually agreed total price if the hotel receives the written cancellation or reduction between 29 and 10 days before the start of the service period

c) 90% of the contractually agreed total price if the hotel receives the written cancellation or reduction less than 10 days before the start of the service period

d) For package arrangements with third-party services, 70% for half-board and 60% for full-board arrangements.

Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark shall have no claim if the hotel receives the written cancellation or reduction up to (and including) 90 days before the start of the service period. 2.

2. the contracting party is free to prove that the aforementioned claim has not arisen or has not arisen in the amount claimed.

3. if the hotel is able to provide the canceled service to third parties elsewhere during the agreed period, the contract partner's compensation shall be reduced by the amount paid by these third parties for the canceled service, up to a maximum of the total compensation.

§ 7 Withdrawal / Cancellation Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark

1. Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark is entitled to withdraw from the contract (§ 323 BGB) or to terminate the contract (§ 314) in accordance with the statutory provisions if

a) the contractual partner does not provide a due service

b) the fulfillment of the contract is impossible due to force majeure, strike or other circumstances for which the hotel is not responsible

c) the contractual partner provides misleading or false information about essential data

d) the contractual partner uses the name Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark for advertising purposes without prior written consent

e) rooms covered by the contract are sublet in whole or in part without the written consent of the hotel

f) the hotel has reasonable grounds to believe that the use of the hotel's services may jeopardize the smooth operation, safety or public reputation of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark.

2. Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark must inform the contractual partner of the exercise of the withdrawal / termination in writing immediately, at the latest within 14 days of becoming aware of the reason. Cancellation of the contract by the hotel shall not give rise to any claims by the contract partner for damages or other compensation. In the event of justified termination of the contract, this shall not affect the hotel's right to claim compensation for any damage it has suffered and for any expenses it has incurred.

§ 8 Liability of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark, items brought into the hotel, statute of limitations

1. Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark is only liable for all legal and contractual claims in the event of intentional or grossly negligent behavior.

2. by way of exception, Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark shall be liable for slight negligence in the event of damages

a) which are based on the breach of essential contractual obligations. In these cases, liability is limited to the foreseeable damage typical for the contract

b) due to injury to life, body or health.

3. liability of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark for consequential damages or indirect damages is excluded, unless these were caused intentionally or through gross negligence.

4. exclusions and limitations of liability apply in the same way in favor of all companies employed by Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark to fulfill its contractual obligations, their subcontractors and vicarious agents. They do not apply if the hotel assumes a guarantee for the quality of an item or a work or in the case of fraudulently concealed defects.

5. the contract partner is obliged to notify the hotel of any recognizable defects immediately, at the latest upon departure.

6. the statutory provisions of §§ 701 ff BGB shall apply to items brought in by the contractual partner.

7. items left behind by the Contractual Partner / overnight guest shall only be forwarded at the request, risk and expense of the Contractual Partner. The hotel shall store the items for 12 months and charge a reasonable fee for this. Thereafter, the items will be handed over to the local lost and found office if they have a recognizable value.

8. all claims of the contract partner against the hotel arising from or in connection with the contract shall lapse after the expiry of one year, beginning at the end of the year in which the claim arose and the contract partner became aware of the circumstances giving rise to the claim or should have become aware of them without gross negligence. This shall not apply to claims of the contract partner against the hotel arising from intentional breach of contract or intentional tort.

§ 9 Additional provisions for package travel contracts

1. if the hotel's obligation to provide services consists, in addition to the provision of board and lodging, in the organization of a leisure program as a paid personal service, this shall constitute a so-called package travel contract.

2. the contractual partner may not assert any claims due to changes, deviations or reductions of individual services within the framework of a package travel contract which become necessary after conclusion of the contract if they are merely insignificant.

3. in the case of arranged services (not a package tour), the hotel is not liable for the provision of services by third-party service providers or transport companies, but only for the proper arrangement of the travel service and for the proper passing on of information from the service provider to the participant.

4. in the case of a package tour, the liability of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark for damages other than bodily injury is limited to three times the tour price, provided that the damage was not culpably caused to the contracting party or provided that the hotel is responsible for damage incurred by the contracting party solely due to the fault of a service provider.

§ 10 Smoking in non-smoking rooms

1. in the case of accommodation in a non-smoking room (these are marked as such), smoking in this room constitutes a use contrary to the contract, which is punishable by a lump-sum contractual penalty of €150.00. The contractual partner shall share in the additional cleaning costs (curtains, furniture, etc.) incurred as a result of this fee. The hotel is at liberty to prove that the room cleaning caused greater damage. In this case, the flat-rate contractual penalty shall be offset against the actual amount of damage.

2. if the room cannot be rented on the same day due to the strong smell of smoke, the hotel is entitled, in addition to asserting the claim for damages regulated in clause 1, to charge an additional night at 90% of the standard rate applicable at that time.

3. if smoking in a non-smoking room triggers a fire department call-out via the hotel's fire alarm system and Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark is charged with the call-out costs, the contract partner is also obliged to pay compensation in this respect.

4. the contractual partner is free to prove that the aforementioned claims did not arise or did not arise in the amount claimed.

§Section 11 Place of performance and payment, place of jurisdiction, ancillary agreements, partial invalidity

1. the place of performance and payment for both parties is the registered office of Nürburgring Holding GmbH / Nürburgring Hotels & Ferienpark.

2 German law shall apply.

3. with the exception of private end consumers, Koblenz is agreed as the exclusive place of jurisdiction for all claims arising from or on the basis of the respective contract.

§ 12 Alternative dispute resolution pursuant to Art. 14 para. 1 ODR-VO and § 36 VSBG

The EU ODR platform for out-of-court online dispute resolution can be accessed via the following link: ec.europa.eu/consumers/odr/ "We would like to point out that complaints can no longer be submitted via the ODR platform from March 20, 2025. "Our e-mail address is: info@nuerburgringhotels.de We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and are generally not prepared to do so.

Nürburg, October 2025