Frequently Asked Questions About the Nürburgring Hotels & Vacation Park
Find answers to all your questions about your visit with us:
Congress Hotel Motorsport Hotel Vacation Park Restaurants & Bars Attractions
Find answers to all your questions about your visit with us:
Congress Hotel Motorsport Hotel Vacation Park Restaurants & Bars Attractions
Yes, free coffee and tea are available in your room during your stay.
Yes, drinks and snacks are available in the minibar in your room for a fee.
There is an electronic safe in the room; instructions for its use are posted directly on the safe door. Please leave the safe open when you check out.
The TV in your room is connected to a satellite service that offers all major TV channels and radio stations.
For your comfort, shower gel, shampoo, toiletries, and disposable slippers are provided in your room.
There is an electronic safe in the room; instructions for its use are posted directly on the safe door. Please leave the safe open when you check out.
The TV in your room is connected to a satellite service that offers all major TV channels and radio stations.
For your comfort, shower gel, shampoo, toiletries, and disposable slippers are provided in your room.
The TV in your room provides access to satellite television, including all the popular TV channels and radio stations.
The spa area at the Nürburgring Congress Hotel is free to use and features a Finnish sauna, a soft sauna, and a steam room. Bathrobes are available at the front desk.
Hours: Mon–Thu: 6:00 p.m. – 12:00 a.m.; Fri & Sat: 10:00 a.m. – 12:00 a.m.; Sun: 10:00 a.m. – 8:00 p.m.
The fitness center at the Nürburgring Congress Hotel is open 24 hours a day and can be used free of charge. Please note that the treadmill may not be used between 10:00 p.m. and 6:00 a.m.
A list of frequently asked questions
The hotel offers paid parking (park at your own risk). There are 5 parking spaces directly in front of the main entrance; the underground garage has 72 parking spaces (including 2 spaces for people with disabilities) and 4 public electric vehicle charging stations. In addition, there is an outdoor parking lot with 54 spaces.
The hotel offers paid parking (park at your own risk). There are 5 parking spaces directly in front of the main entrance; the underground parking garage has 72 spaces (including 2 spaces for people with disabilities) as well as 4 public electric vehicle charging stations. In addition, there is an outdoor parking lot with 54 spaces.
Answer
The nearest airport is Cologne/Bonn (about 80 km away). For transportation or more information, please contact the front desk.
There is a bus stop right next to the hotel with connections to Bad Neuenahr via Adenau (timetable information: Verkehrsverbund Rhein-Mosel). The nearest train stations are Mayen (approx. 25 km) and Koblenz Central Station (approx. 60 km). The front desk staff will be happy to help you find the right connections.
Nearby SMI car rental partners include Sixt Car Rental in Euskirchen (Roitzheimer Str. 184, Tel. +49 180 6666666) and Starcar Car Rental in Mayen (Nikolaus-Otto-Straße 14, Tel. +49 2651 96410).
You can arrange a taxi in advance through the front desk. Alternatively, you can contact the taxi companies directly: Taxi Hoffmann Adenau (Tel. +49 2691 8182), Taxi Kelberg in Kelberg (Tel. +49 2692 9328880), and Taxi Fiedler in Mayen (Tel. +49 2651 1010).
If you have forgotten or lost something, please contact our front desk staff directly.
Free high-speed Wi-Fi is available in guest rooms and public areas. Simply select the @Nuerburgringhotels_WIFI network and follow the on-screen instructions.
Daily room cleaning is available upon request between 9:00 a.m. and 3:00 p.m. You can easily opt out of cleaning by scanning the QR code in your room.
Yes, we'd be happy to wake you up. Please call extension 5375 from your room phone to request a wake-up call.
To reserve a conference room for up to 200 people at the Congress Hotel (directly across from the Motorsport Hotel), please dial extension 5660.
Yes, there is a Kreissparkasse Ahrweiler ATM in the lobby of the Nürburgring Congress Hotel.
Yes, photocopies and scans are available at the front desk for a fee of €0.50 per page.
Check-out time is by 11:00 a.m. Late check-out may be possible depending on availability—please arrange this with the front desk (ext. 5775).
The hotel offers a laundry service for a fee (laundry bags are provided in the room). If you drop off your laundry at the front desk by 9:00 a.m., it will be returned the same afternoon; if dropped off after 9:00 a.m., it will be returned the next day. Please note that we do not offer dry cleaning services (there are external laundries in Adenau and Mayen).
No, smoking is not permitted in the rooms. A cleaning fee of €150 will be charged for any violation of this rule.
Yes, house-trained dogs are welcome (up to 2 per room). The fee is €25 per dog per night. The maximum weight is 22.5 kg per dog or 34 kg total per room.
Please familiarize yourself with the emergency exits, fire extinguishers, and alarms (floor plan in your room). In an emergency, do not use the elevators; check the door for heat, seal the room if necessary, and contact us via the emergency hotline. Please always lock your doors, do not leave valuables out in the open (use the safes in your room and at the front desk), and do not disclose personal information or credit card details over the phone. Please report any suspicious activity immediately.
Yes, free coffee and tea are available in your room during your stay.
There is an electronic safe in the room; instructions for its use are posted directly on the safe door. Please leave the safe open when you check out.
The TV in your room is connected to a satellite service that offers all major TV channels and radio stations.
For your comfort, shower gel, shampoo, toiletries, and disposable slippers are provided in your room.
No, there is no minibar in the room. However, there is a beverage and snack vending machine in the lobby.
The spa area at the Nürburgring Congress Hotel is free to use and features a Finnish sauna, a soft sauna, and a steam room. Bathrobes are available at the front desk.
Hours: Mon–Thu: 6:00 p.m. – 12:00 a.m.; Fri & Sat: 10:00 a.m. – 12:00 a.m.; Sun: 10:00 a.m. – 8:00 p.m.
The fitness center at the Nürburgring Congress Hotel is open 24 hours a day and can be used free of charge. Please note that the treadmill may not be used between 10:00 p.m. and 6:00 a.m.
Yes, guests staying at the Motorsport Hotel can use the spa area at the Nürburgring Congress Hotel free of charge (featuring a Finnish sauna, a soft sauna, and a steam room; bathrobes are available at the front desk).
Hours: Mon–Thu: 6:00 p.m. – 12:00 a.m.; Fri & Sat: 10:00 a.m. – 12:00 a.m.; Sun: 10:00 a.m. – 8:00 p.m.
Yes, the fitness center at the Congress Hotel across the street is available free of charge 24 hours a day (use of the treadmill is prohibited between 10:00 p.m. and 6:00 a.m.).
A list of frequently asked questions
The hotel offers paid parking (park at your own risk). There are 5 parking spaces directly in front of the main entrance; the underground garage has 72 parking spaces (including 2 spaces for people with disabilities) and 4 public electric vehicle charging stations. In addition, there is an outdoor parking lot with 54 spaces.
The hotel offers paid parking (park at your own risk). There are 5 parking spaces directly in front of the main entrance; the underground parking garage has 72 spaces (including 2 spaces for people with disabilities) as well as 4 public electric vehicle charging stations. In addition, there is an outdoor parking lot with 54 spaces.
The hotel parking lot has 72 paid parking spaces (park at your own risk; no liability for damage or loss; please do not leave valuables in your car).
Answer
The nearest airport is Cologne/Bonn (about 80 km away). For transportation or more information, please contact the front desk.
There is a bus stop right next to the hotel with connections to Bad Neuenahr via Adenau (timetable information: Verkehrsverbund Rhein-Mosel). The nearest train stations are Mayen (approx. 25 km) and Koblenz Central Station (approx. 60 km). The front desk staff will be happy to help you find the right connections.
Nearby SMI car rental partners include Sixt Car Rental in Euskirchen (Roitzheimer Str. 184, Tel. +49 180 6666666) and Starcar Car Rental in Mayen (Nikolaus-Otto-Straße 14, Tel. +49 2651 96410).
You can arrange a taxi in advance through the front desk. Alternatively, you can contact the taxi companies directly: Taxi Hoffmann Adenau (Tel. +49 2691 8182), Taxi Kelberg in Kelberg (Tel. +49 2692 9328880), and Taxi Fiedler in Mayen (Tel. +49 2651 1010).
The nearest airport is Cologne/Bonn (about 80 km away). For transportation arrangements or more information, please contact the front desk.
There is a bus stop right next to the hotel with connections to Bad Neuenahr via Adenau (timetable information: Verkehrsverbund Rhein-Mosel). The nearest train stations are Mayen (approx. 25 km) and Koblenz Central Station (approx. 60 km). The front desk team will be happy to help you find the right connections.
Nearby SMI car rental partners include Sixt Car Rental in Euskirchen (Roitzheimer Str. 184, Tel. +49 180 6666666) and Starcar Car Rental in Mayen (Nikolaus-Otto-Straße 14, Tel. +49 2651 96410).
You can arrange a taxi in advance through the front desk. Alternatively, you can contact the taxi companies directly: Taxi Hoffmann Adenau (Tel. +49 2691 8182), Taxi Kelberg in Kelberg (Tel. +49 2692 9328880), and Taxi Fiedler in Mayen (Tel. +49 2651 1010).
If you have forgotten or lost something, please contact our front desk staff directly.
Free high-speed Wi-Fi is available in guest rooms and public areas. Simply select the @Nuerburgringhotels_WIFI network and follow the on-screen instructions.
Daily room cleaning is available upon request between 9:00 a.m. and 3:00 p.m. You can easily opt out of cleaning by scanning the QR code in your room.
Yes, we'd be happy to wake you up. Please call extension 5375 from your room phone to request a wake-up call.
To reserve a conference room for up to 200 people at the Congress Hotel (directly across from the Motorsport Hotel), please dial extension 5660.
Yes, there is a Kreissparkasse Ahrweiler ATM in the lobby of the Nürburgring Congress Hotel.
Yes, photocopies and scans are available at the front desk for a fee of €0.50 per page.
Check-out time is by 11:00 a.m. Late check-out may be possible depending on availability—please arrange this with the front desk (ext. 5775).
The hotel offers a laundry service for a fee (laundry bags are provided in the room). If you drop off your laundry at the front desk by 9:00 a.m., it will be returned the same afternoon; if dropped off after 9:00 a.m., it will be returned the next day. Please note that we do not offer dry cleaning services (there are external laundries in Adenau and Mayen).
If you have forgotten or lost something, please contact our front desk staff directly.
Free high-speed Wi-Fi is available in guest rooms and public areas. Simply select the @Nuerburgringhotels_WIFI network and follow the on-screen instructions.
Daily room cleaning is available upon request between 9:00 a.m. and 3:00 p.m. You can easily opt out of cleaning by scanning the QR code in your room.
Yes, we'd be happy to wake you up. Please call extension 5375 from your room phone to request a wake-up call.
To reserve a conference room for up to 200 people at the Congress Hotel (directly across from the Motorsport Hotel), please dial extension 5660.
Yes, there is a Kreissparkasse Ahrweiler ATM in the lobby of the Nürburgring Congress Hotel.
Yes, photocopies and scans are available at the front desk for a fee of €0.50 per page.
Check-out time is by 11:00 a.m. Late check-out may be possible depending on availability—please arrange this with the front desk (ext. 5775).
The hotel offers a laundry service for a fee (laundry bags are provided in the room). If you drop off your laundry at the front desk by 9:00 a.m., it will be returned the same afternoon; if dropped off after 9:00 a.m., it will be returned the next day. Please note that we do not offer dry cleaning services (there are external laundries in Adenau and Mayen).
No, smoking is not permitted in the rooms. A cleaning fee of €150 will be charged for any violation of this rule.
Yes, house-trained dogs are welcome (up to 2 per room). The fee is €25 per dog per night. The maximum weight is 22.5 kg per dog or 34 kg total per room.
Please familiarize yourself with the emergency exits, fire extinguishers, and alarms (floor plan in your room). In an emergency, do not use the elevators; check the door for heat, seal the room if necessary, and contact us via the emergency hotline. Please always lock your doors, do not leave valuables out in the open (use the safes in your room and at the front desk), and do not disclose personal information or credit card details over the phone. Please report any suspicious activity immediately.
No, smoking is not permitted in the rooms. A cleaning fee of €150 will be charged for any violation of this rule.
Yes, house-trained dogs are welcome (up to 2 per room). The fee is €25 per dog per night. The maximum weight is 22.5 kg per dog or 34 kg total per room.
Please familiarize yourself with the emergency exits, fire extinguishers, and alarms (floor plan in your room). In an emergency, do not use the elevators; check the door for heat, seal the room if necessary, and contact us via the emergency hotline. Please always lock your doors, do not leave valuables out in the open (use the safes in your room and at the front desk), and do not disclose personal information or credit card details over the phone. Please report any suspicious activity immediately.
Yes, free coffee and tea are available in your room during your stay.
There is an electronic safe in the room; instructions for its use are posted directly on the safe door. Please leave the safe open when you check out.
Yes, if you need additional kitchen utensils (e.g., a saucepan, a drip coffee maker, a grater, etc.), please feel free to contact the front desk at +49 2691 3028 000.
All major TV channels, as well as select Sky channels, are available on your TV. You can also listen to various radio stations.
The sauna area is open daily from 10:00 a.m. to 9:00 p.m. Massages and facials can be booked Friday through Sunday at the spa reception desk (extension: 8190).
Our fitness center is open daily from 8:00 a.m. to 9:00 p.m., and use is free of charge.
Answer
The nearest airport is Cologne/Bonn (about 80 km away). For transportation or more information, please contact the front desk.
There is a bus stop right next to the hotel with connections to Bad Neuenahr via Adenau (timetable information: Verkehrsverbund Rhein-Mosel). The nearest train stations are Mayen (approx. 25 km) and Koblenz Central Station (approx. 60 km). The front desk staff will be happy to help you find the right connections.
Nearby SMI car rental partners include Sixt Car Rental in Euskirchen (Roitzheimer Str. 184, Tel. +49 180 6666666) and Starcar Car Rental in Mayen (Nikolaus-Otto-Straße 14, Tel. +49 2651 96410).
You can arrange a taxi in advance through the front desk. Alternatively, you can contact the taxi companies directly: Taxi Hoffmann Adenau (Tel. +49 2691 8182), Taxi Kelberg in Kelberg (Tel. +49 2692 9328880), and Taxi Fiedler in Mayen (Tel. +49 2651 1010).
Each vacation home has its own parking space right next to the house. In addition, free parking is available in the immediate vicinity (park at your own risk; the vacation park assumes no liability for loss or damage).
The Cologne/Bonn Airport is located approximately 81 km from the vacation park. Please contact the front desk team for information on how to get there.
The nearest train station is in Mayen Ost, about 25 km from the vacation park.
Yes, Europcar is located at Nikolaus-Otto-Str. 14, 56727 Mayen (Tel. +49 2651 96410).
You can order a taxi through the front desk (extension 8000). Bicycles can be rented in the basement of the main building for a fee (the staff at the front desk will be happy to assist you).
For stays of more than seven nights, a mid-stay cleaning service is included in the room rate (change of bed linens and towels, cleaning of bathrooms and floors; kitchen excluded). For an additional mid-stay cleaning, please contact the front desk.
Yes, at the front desk you can borrow, purchase, or use a variety of items for free. For more information, please contact the front desk (+49 2691 3028 000).
The nearest ATM is located at the Nürburgring info°center on Otto-Flimm-Str. in 53520 Nürburg.
If you have lost or found something, please contact the front desk (+49 2691 3028 000).
Yes, we offer free high-speed Wi-Fi in the vacation home and in the common areas.
To make a phone call to other guests, please contact the front desk. For calls within Germany, dial 0 + area code + number; for international calls, dial 0 + country code + area code + number.
Yes, the shoe-shining machine is located in the basement of the main building.
Yes, we can store your luggage at the front desk if you arrive early or need to leave later than your check-out time.
If you need laundry services, please contact the front desk directly.
Check-out time is by 10:00 a.m. If you would like to extend your stay, please contact the front desk in advance at +49 2691 3028 000.
The reception desk at the vacation park is open daily from 7:00 a.m. to 10:00 p.m. and can be reached by dialing extension 8000. Outside these hours, you can reach staff at the Nürburgring Congress Hotel in case of an emergency by dialing extension 5000.
No, smoking is not permitted in the rooms. A cleaning fee of €150 will be charged for any violation of this rule.
Yes, house-trained dogs are welcome (up to 2 per room). The fee is €25 per dog per night. The maximum weight is 22.5 kg per dog or 34 kg total per room.
Please familiarize yourself with the emergency exits, fire extinguishers, and alarms (floor plan in your room). In an emergency, do not use the elevators; check the door for heat, seal the room if necessary, and contact us via the emergency hotline. Please always lock your doors, do not leave valuables out in the open (use the safes in your room and at the front desk), and do not disclose personal information or credit card details over the phone. Please report any suspicious activity immediately.
Quiet hours begin at 11:00 p.m. at the vacation park. Please be quiet after 11:00 p.m. to ensure that all guests can rest.
No, smoking is prohibited in the vacation homes and in the common areas of the main building. A cleaning fee of €150.00 will be charged for smoking in a vacation home.
Dogs are welcome (house-trained, max. 2 per vacation home). The fee is 39 €.
Hygiene is our top priority. Familiarize yourself with the emergency exits, alarms, and fire extinguishers in the main building. All vacation homes are equipped with smoke detectors; fire extinguishers are located at marked spots throughout the park. In the event of a fire in your vacation home, leave the building immediately and notify the front desk or the fire department (112). Always lock doors and windows, use peepholes, do not leave valuables out in the open, and never disclose credit card or ID information over the phone. Please report anything suspicious to management immediately.
The Nuvolari Restaurant offers a varied international menu. The day’s culinary experience begins with a balanced breakfast buffet, continues with a variety of lunch options, and culminates in the evening with fantastic set menus and buffets.
Breakfast: 6:30 a.m. – 10:30 a.m.; Lunch: 12:00 p.m. – 2:30 p.m. (in the restaurant or the lobby bar); Dinner: 6:00 p.m. – 10:30 p.m.
The Nuvolari Restaurant is located in the Nürburgring Congress Hotel. Because the two buildings are right next to each other, guests staying at the Motorsport Hotel can easily reach it on foot in just a few steps.
The Lobby Bar is the heart of the Congress Hotel and serves as a cozy place to relax. In addition to a wide selection of drinks to suit (almost) every taste, light snacks are also served there. The bar is also an ideal meeting place for Motorsport Hotel guests, as the Congress Hotel is located directly across the street and is just a short walk away.
Bar hours: Daily from 12:00 p.m. to 1:00 a.m.; snack menu: Daily from 12:00 p.m. to 11:00 p.m.
The Davidoff Lounge is located right next to the Lobby Bar and offers connoisseurs a stylish and relaxed atmosphere. Here, you can unwind with cigars and fine whiskey, away from the hustle and bustle surrounding the Nürburgring.
Yes, cigars and a selection of whiskeys are available for purchase right at the bar.
The Davidoff Lounge is open daily from 12:00 p.m. to 1:00 a.m.
The Lucia Restaurant brings Italian flair to the Nürburgring. It serves authentic dishes and the famous family recipe for Grandma’s chicken, prepared according to Nonna Lucia’s tradition. For more information and opening hours, visit the Nürburgring website.
Yes, the Bitburger Gasthaus has a beer garden with a relaxed atmosphere and self-service, where you can unwind with fresh food and good drinks.
At Devil’s Diner, located right on the Nordschleife, you’ll experience authentic American charm with juicy burgers and delicious sauces.
The Parkbistro serves breakfast (including children's meals) and Italian dishes such as pizza and pasta in the evening. There is also a mini-market on the premises.
Hours: 7:00 a.m. – 9:30 p.m.; Breakfast: daily 7:00 a.m. – 11:00 a.m. (on race weekends starting at 6:00 a.m.); Dinner: 5:30 p.m. – 9:30 p.m.
On this approximately 1.5-hour backstage tour, you'll discover the world of the Nürburgring behind the scenes, including the media center, pit lane, paddock, and much more. For more information, visit the Nürburgring website.
ring°werk is a motorsports experience center for the whole family, featuring simulators, a 4D theater, championship-winning cars, a wind tunnel, and much more. For more details, visit the Nürburgring website.
The ring°kino offers a movie lineup for every taste, featuring one of the largest 3D movie screens in the region, comfortable seating, plenty of legroom, and many movies in 3D.
From the Taster Stand (T3/BMW M-Power Stand), you’ll have a great view of the racetrack during the info°center’s opening hours, even when there are no events taking place.
Yes, during the tourist drives, you can drive yourself or ride along—both on the Nordschleife and on the Grand Prix circuit. Bookings are made through the Nürburgring Driving Academy.
Yes, the Booser Doppelmaar Trail offers fantastic hiking with stunning views of the Eifel, the volcanic landscape, and protected natural areas.
At 747 meters, the Hohe Acht is the highest mountain in the Eifel. The Kaiser Wilhelm Tower is located there, offering a fantastic panoramic view of the entire region.
Motorsport Hotel
Eifel-Ardennen-Strasse 1,
53520 Nürburg
to the Hotel
Congress Hotel
Stefan-Bellof-Straße,
53520 Nürburg
to the Hotel
Nürburgring Ferienpark
Parkstrasse 1,
53520 Drees
to the villa park